Since 1974 · Phone: 413-645-3256 · HOURS: Mon-Fri 10-6 · Sat 10-5 · Sun CLOSED · Contact Us That's right, we are in MASSACHUSETTS! |
Since 1974 · Phone: 413-645-3256 · HOURS: Mon-Fri 10-6 · Sat 10-5 · Sun CLOSED · Contact Us That's right, we are in MASSACHUSETTS! |
Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.